How Office Design Can Improve Employee Experience | Oktra
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  • Why Good Office Design is Key to Improving Employee Experience

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  • Creating a positive employee experience goes beyond building a strong company culture. While culture is important, it’s just one piece of the puzzle. Employee experience is all about how employees feel when they’re at work – it’s about feeling valued, productive and efficient. When your office design supports these feelings, it helps create a more engaged workforce.

    Some studies show positive employee experiences can lead to increased productivity, better retention rates and business growth. By prioritising employee experience in your office design, you create an environment where your team can thrive and grow. In this article, we will explore the importance of employee experience and its impact on talent attraction, staff wellbeing, and luring employees back to the office.

  • What is employee experience?

    Employee experience is about creating an environment where employees feel valued, appreciated, and able to be productive. A good employee experience involves providing employees with a working environment that responds to the unique needs of your team.

    An example of a good employee experience in the workplace is when employees feel supported, listened to, and empowered. For instance, an employer who encourages regular feedback from their employees and takes action to address their concerns and suggestions can foster a sense of ownership among their employees.

  • Why is employee experience important?

    Creating a good employee experience is crucial for businesses that want to attract and retain top talent, increase productivity, and drive growth. Engaged employees are more present and productive, and they are more observant of processes, standards, and systems.

    According to research by Gallup, highly engaged business units result in a 23% increase in profitability versus disengaged employees. Data from Gallup’s State of the Global Workplace: 2022 Report reveals that 65% of the U.S. workforce is not engaged. The increase in hybrid and remote working models could further increase the number of disengaged workers which could negatively impact organisations.

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  • Listen to our podcast episode on using workplace data to improve the employee experience:

  • How does good employee experience impact business?

    Creating a good employee experience can help businesses grow and be successful. When employees feel valued and appreciated, they are more likely to be loyal to their employer and willing to go above and beyond in their work. This can result in increased productivity, better customer service, and higher-quality products or services.

    In addition, a positive employee experience can attract top talent to a company. Candidates are increasingly looking for more than just a competitive salary and benefits package. They want to work for an employer who values their contributions and offers a supportive work environment.

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  • Talent attraction

    The workplace experience has a significant impact on talent attraction and retention. Companies with positive employee experiences will have a competitive edge over rival companies which will enable them to attract top talent and retain their existing employees.

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  • A workplace that prioritises employee experience can be a significant selling point for businesses looking to recruit the best employees. According to research, 73% of employees say that the workplace is a significant factor in their job satisfaction, and 56% of employees would turn down a job offer if the workplace environment was not up to their standards. Therefore, businesses that invest in employee experience are more likely to attract and retain the best talent.

    Creating a positive employee experience is not just about the physical features of an office. While a well-designed office can help to promote collaboration, communication, and creativity it is important that staff feel a sense of autonomy, freedom and flexibility. Employers are recognising that employees’ working preferences have changed, and they are looking for flexibility and choice in where and how they work. The pandemic has accelerated this trend, with many employees expecting to continue to work remotely or have a hybrid working arrangement. As such, companies that offer a range of workspaces and options for remote work are likely to be more attractive to top talent.

  • Staff wellbeing

    Research has shown that a positive working environment can have a significant impact on employee wellbeing. The office needs to be a supportive environment that prioritises staff wellbeing with access to natural light, fresh air, outdoor space and other amenities.

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  • Increasingly, companies are considering the individual needs of employees and are designing wellness areas within the office that allow staff to look after their wellbeing during the working day. These areas can include a meditation room, a yoga studio, or even a quiet space for staff to take a break and recharge their batteries. Companies that care about the mental and physical health of their employees are perceived as more attractive places to work.

    The importance of staff wellbeing will continue to influence working patterns and companies will need to adjust their offices to match expectations. Burnout and stress can lead to decreased productivity, high turnover rates, and increased absenteeism. A workplace that prioritises staff wellbeing can lead to reduced stress levels, increased job satisfaction, and improved mental health.

  • Return to the office

    With the rise of remote and hybrid working models, companies are realising the importance of a good employee experience to lure employees back to the office. Staff expect a positive workplace experience and the way they feel in the office determines the likelihood of them returning.

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  • Office design plays a part in making people feel like their commute is justified, but if staff are returning to the office, they want time in the office to be purposeful. It is common for organisations to talk about ‘earning the commute’ and this will only become more prevalent. Employers that invest in creating a positive workplace experience will reap the rewards of increased productivity, better engagement, and improved employee retention. In today’s competitive job market, companies that fail to invest in their workplace design risk losing out on top talent.

  • Employee experience is a growing commodity

    Workplace design and well-considered offices are crucial to building meaningful employee experiences. The growing availability of remote work and the increased desire for flexibility are pushing people to seek out the best jobs for them rather than tolerate poor experiences. Companies that invest in their workplace design will be rewarded with highly effective environments that their people can thrive in. A positive employee experience can lead to increased engagement, improved job satisfaction, and reduced turnover rates.

    As the way we work continues to evolve, companies that create a positive workplace experience will be at an advantage in the race for top talent. The future belongs to those who put the employee experience at the heart of their workplace design.

  • The Office Refurbishment Guide and Checklist

    Download our guide for a step-by-step process of how redesigning your office could benefit your business. We lead you through our process, outlining industry terminology and the costs and timescales you should consider.

    download now
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  • Get in touch with one of our workplace advisors for advice on how to improve the employee experience through office design.

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