Why Good Office Design is Key to Improving Employee Experience

What is employee experience?

Employee experience is about creating an environment where employees feel valued, appreciated, and able to be productive. A good employee experience involves providing employees with a working environment that responds to the unique needs of your team.

An example of a good employee experience in the workplace is when employees feel supported, listened to, and empowered. For instance, an employer who encourages regular feedback from their employees and takes action to address their concerns and suggestions can foster a sense of ownership among their employees.

A workplace that prioritises employee experience can be a significant selling point for businesses looking to recruit the best employees. According to research, 73% of employees say that the workplace is a significant factor in their job satisfaction, and 56% of employees would turn down a job offer if the workplace environment was not up to their standards. Therefore, businesses that invest in employee experience are more likely to attract and retain the best talent.

Creating a positive employee experience is not just about the physical features of an office. While a well-designed office can help to promote collaboration, communication, and creativity it is important that staff feel a sense of autonomy, freedom and flexibility. Employers are recognising that employees’ working preferences have changed, and they are looking for flexibility and choice in where and how they work. The pandemic has accelerated this trend, with many employees expecting to continue to work remotely or have a hybrid working arrangement. As such, companies that offer a range of workspaces and options for remote work are likely to be more attractive to top talent.

Increasingly, companies are considering the individual needs of employees and are designing wellness areas within the office that allow staff to look after their wellbeing during the working day. These areas can include a meditation room, a yoga studio, or even a quiet space for staff to take a break and recharge their batteries. Companies that care about the mental and physical health of their employees are perceived as more attractive places to work.

The importance of staff wellbeing will continue to influence working patterns and companies will need to adjust their offices to match expectations. Burnout and stress can lead to decreased productivity, high turnover rates, and increased absenteeism. A workplace that prioritises staff wellbeing can lead to reduced stress levels, increased job satisfaction, and improved mental health.

Office design plays a part in making people feel like their commute is justified, but if staff are returning to the office, they want time in the office to be purposeful. It is common for organisations to talk about ‘earning the commute’ and this will only become more prevalent. Employers that invest in creating a positive workplace experience will reap the rewards of increased productivity, better engagement, and improved employee retention. In today’s competitive job market, companies that fail to invest in their workplace design risk losing out on top talent.