As the workplace continues to evolve, technology is at the forefront of reshaping how we work, collaborate, and interact. In 2025, businesses are investing in smart solutions not just to stay competitive but also to enhance sustainability, streamline operations and empower hybrid work models.
A recent JLL’s Survey on Global Real Estate Technology revealed that 91% of companies are willing to pay a premium for tech-enabled offices, highlighting the critical role of innovation in driving productivity, reducing costs, and achieving ESG goals.
With advancements in automation, AI, and workplace management systems, the pace of technological change is accelerating. This article explores the top five tech trends shaping the future of the workplace in 2025, offering insights into how businesses can leverage these innovations to create smarter, more connected environments.
This year’s leading tech trends reflect the priorities of modern workplaces: optimising energy use, empowering hybrid work, leveraging data for smarter decisions and embracing immersive digital environments. Whether you’re aiming to reduce costs, enhance collaboration, or create a more sustainable workspace, these innovations are setting the stage for a more connected and productive future.
Global sustainability goals will undoubtedly continue to be the catalyst for global change in 2025, and the real estate industry, along with its occupiers, must play its part in supporting Net Zero targets. Technological innovations are key to improving the ESG performance of workplaces – supporting companies’ decarbonisation efforts and emission management which greatly reduces their impact on the environment.
The use of motion sensors and smart tech devices in offices will be a continued trend, with JLL’s survey claiming that 45% of occupiers plan to adopt energy and emissions management technology over the next 12 months. This tech is pivotal in helping businesses optimise heating, cooling and electricity to deliver significant cost savings and sustainability gains.
Passive technology can also have a massive impact on indoor environmental quality, or IEQ. Through early-stage design and architectural interventions, rather than later-stage engineering interventions, workplace interiors can be made more sustainable and amenable for their occupants. For example, building size, height and orientation, and exposure to sunlight and prevailing winds, can help to enhance internal light levels, ventilation and thermal comfort. Crucially, passive strategies also reduce the maintenance, cost and energy involved in major heating, cooling and lighting systems.
Audiovisual (AV) technology exploded into the public consciousness during the pandemic, facilitating the remote working model people worldwide were forced to adopt. Currently valued at over £165 billion, audiovisual tech is anticipated to reach £270 billion by 2026, with ongoing innovations set to further enhance the overall AV experience.
Employees now expect to be able to work seamlessly from anywhere on any device, and businesses are seeking to match that demand. Data from Envoy suggests that 40% of workplace leaders invested more in conferencing technology last year, so it’s likely we’ll continue to see new software-agnostic systems being developed. This will mean businesses can use multiple and diverse devices across different locations and meeting rooms, increasing opportunities for collaboration.
AV screens are improving, too, with developments in organic light-emitting diode (OLED) technology further transforming the user experience. Significantly thinner and more sophisticated than standard LEDs, OLEDs light up using organic electroluminescent layers. Delivering sharper, brighter and better picture quality, OLED-powered displays will bring greater clarity – and lower energy consumption – to video conferencing suites across the corporate world.
With flexible working and hybrid models becoming the norm in the post-Covid landscape, workplace utilisation is an increasing priority for businesses. With many employees working on site three or four days a week, maintaining clear visibility of ‘who’s in when’ is key to preventing overcrowding and maximising productivity.
Data from XY Sense’s report on workplace utilisation revealed 45% of desks are utilised for less than one hour daily, while areas that typically require more real estate, such as large conference rooms and break-out spaces, are rarely utilised throughout the day.
Scheduling software and tech solutions are designed to support flexible working policies and enable greater fluidity in resource management. Such tools help employers monitor staff movements, providing certainty in space allocation and availability. Often integrating with standard programmes, like Microsoft Office, these tech innovations make for a smoother on-site experience and facilitate collaboration without congestion.
Systems like Condeco also enable employees to book meeting rooms and desks remotely via mobile apps, which means they can plan their time on-site and make strategic decisions about the spaces they occupy. As a result, the utilisation of the workspace becomes optimised, increasing the potential for productive interaction and overall improvements in performance.
In 2025, artificial intelligence continues to redefine workplace operations, moving beyond automation to enable smarter decision-making, seamless workflows and personalised employee experiences. With AI adoption among businesses expected to surpass 25% in the UK this year, its applications are becoming more advanced and accessible, shaping how we interact with our work environments.
Given the right conditions, UK AI adoption is expected to rise to 22.7% of all businesses by the end of 2025, and 35.8% by 2040. The implication of this increase is an expansion of smart technology, which refers to the use of AI, big data and machine learning to endow objects with cognitive awareness. In short, empowering inanimate ‘things’ to perform human activities.
In the workplace, examples of these innovations include smart thermostats, lights and coffeemakers, which discharge their key functions automatically in response to ambient conditions (temperature, occupancy levels) or pre-learned personalised requirements (decaf, milk).
Generative AI is also being integrated into businesses to perform more advanced operations. For example, chatbots and avatars are increasingly being deployed in customer services to handle basic customer interactions and questions. Additionally, generative AI will continue to shape the future of work by empowering people with the tools to progress their careers, which has the potential to reduce barriers to learning and ultimately create a more diverse workplace in the years to come.
In 2025, the convergence of AR, VR and MR (mixed reality) under the umbrella of Extended Reality (XR) is revolutionising workplace design and operations. Businesses are moving beyond traditional AR/VR applications to embrace the Metaverse, creating fully immersive virtual environments where employees can collaborate, train and innovate without being physically present.
In industries like architecture and product development, XR allows real-time collaboration on 3D models with global teams, enhancing creativity and reducing project timelines. Similarly, businesses are using Metaverse platforms for virtual onboarding and training, providing employees with interactive, gamified experiences that improve knowledge retention and engagement.
As the technology matures, hardware like lightweight XR glasses is becoming more accessible, reducing barriers to adoption. By embracing the Metaverse and XR, businesses can enhance productivity, foster deeper collaboration and redefine the concept of the physical workplace.
Technology is being embraced by businesses in many ways so there will be plenty of opportunities for new tech to elevate functionality and efficiency in our workplaces. This selection of technology is a consideration of some of the products and software that we are aware of and maybe game-changing in 2025.
From the adoption of smart, sustainable solutions to the rise of extended reality and the Metaverse, businesses have more tools than ever to create connected, forward-thinking work environments. The integration of these technologies isn’t just about keeping up—it’s about staying ahead. By investing in the right innovations, companies can optimise operations, empower hybrid teams, and create spaces that support both business goals and employee wellbeing.